{"id":11599,"date":"2022-03-09T09:18:37","date_gmt":"2022-03-09T14:18:37","guid":{"rendered":"https:\/\/www.archtam.com\/blog\/?p=11599"},"modified":"2022-03-09T10:01:52","modified_gmt":"2022-03-09T15:01:52","slug":"a-case-study-in-strengthening-supplier-diversity-through-a-successful-mentor-protege-program","status":"publish","type":"post","link":"https:\/\/www.archtam.com\/blog\/a-case-study-in-strengthening-supplier-diversity-through-a-successful-mentor-protege-program\/","title":{"rendered":"A case study in strengthening supplier diversity through a successful mentor-prot\u00e9g\u00e9 program"},"content":{"rendered":"\n

Healthcare construction is a niche industry that\u2019s tough to break into as a small business, especially if that business is minority- or woman-owned. Recognizing this, Jackson Health System (Jackson) of Miami-Dade County, Florida, developed a program aimed at elevating certified Small Business Enterprise\u2013Construction (SBE-C) firms and the skillsets of their employees.<\/p>\n\n\n\n

By providing supervised management-level experience and training, Jackson was able to support the growth of local small businesses and positively impact the careers of team members assigned to Jackson projects. Serving as Jackson\u2019s program management consultant on the US$1.8 billion Miracle-Building Bond Program, ArchTam and subconsultant partner firm Creativision MEDIA, Inc. worked alongside Jackson executive leadership staff to help develop and administer their mentor-prot\u00e9g\u00e9 development program.<\/p>\n\n\n\n

Created in 2015 at the start of the Miracle-Building Bond Program, the mentor-prot\u00e9g\u00e9 program was the first of its kind in that there were no previous large healthcare capital improvement initiatives with a formal mentor-prot\u00e9g\u00e9 program. The program\u2019s goal was to stimulate growth for the small firms by providing them with the skills to effectively take on healthcare construction projects, ultimately creating a positive long-term ripple effect throughout the Miami-Dade community and beyond.<\/p>\n\n\n\n

Perfect pairs<\/strong><\/p>\n\n\n\n

Seven prot\u00e9g\u00e9 firms participated in the mentor-prot\u00e9g\u00e9 program, all of which were minority-owned, women-owned or minority women-owned. The program paired large construction management at-risk firms with these local small businesses. ArchTam and Charesse Chester of Creativision MEDIA helped Jackson execute the curriculum development and learning process, which included establishing expectations for participants. Each of the prot\u00e9g\u00e9 participants were required to demonstrate their knowledge in 28 categories encompassed within three primary learning concepts:<\/p>\n\n\n\n

1) pre-construction phase healthcare construction industry planning;<\/p>\n\n\n\n

2) construction phase healthcare construction including management and delivery functions performed on capital development projects;<\/p>\n\n\n\n

3) related business processes and protocols.<\/p>\n\n\n\n

Based on the leadership team\u2019s experience with oversight of the mentor-prot\u00e9g\u00e9 program, the most important characteristic in a successful mentor for a program like this is that they have the heart and mind of a teacher and are committed to their role as a trusted guide throughout the process. In addition, they must be dedicated to establishing a solid relationship with their prot\u00e9g\u00e9. In turn, prot\u00e9g\u00e9s must demonstrate a willingness to learn.<\/p>\n\n\n\n

To ensure prot\u00e9g\u00e9 firms were achieving learning milestones, they were asked to grade themselves throughout the program to communicate what and how effectively they were learning. This gave their mentors and the leadership team an idea of where learning deficiencies existed, and how to bridge those learning gaps.<\/p>\n\n\n\n

Positive community impacts<\/strong><\/p>\n\n\n\n

The Jackson Health System\u2019s mentor-prot\u00e9g\u00e9 program represented a unique opportunity to stimulate significant growth in local SBE-C firms, in turn creating a positive impact in the Miami-Dade County community. Out of an average of about 750 certified SBE-C firms in Miami-Dade County in recent years, typically two per year graduate out of that certification. However, two of the seven prot\u00e9g\u00e9 firms in this mentor-prot\u00e9g\u00e9 program achieved such growth by the completion of the Miracle-Building Bond Program, which directly speaks to the mentor-prot\u00e9g\u00e9 program\u2019s effectiveness and lasting impact on the community.<\/p>\n\n\n\n

Prot\u00e9g\u00e9 firms that successfully completed the program have subsequently teamed with mentor firms to win additional work outside of the Bond Program, or even on their own as prime contractors. This is not only a win for the prot\u00e9g\u00e9 firms, but also for the mentor firms \u2014 they now have a larger pool of local businesses they can partner with in seeking future work. Jackson Health greatly benefitted as well, since the pool of skilled healthcare construction contractors in South Florida increased, creating an increased workforce supply chain for projects that occurred during the Bond Program, and other future Jackson Health System projects.<\/p>\n\n\n\n

There were individual victories as well \u2014 one prot\u00e9g\u00e9 employee was gradually assigned more responsibilities throughout their company\u2019s involvement in the Bond Program, and he was ultimately promoted to assistant superintendent.<\/p>\n\n\n\n

The Jackson Health System\/ArchTam partnership to deliver the Miracle-Building Bond Program \u2014 and create the successful mentor-prot\u00e9g\u00e9 program \u2014 fulfilled ArchTam\u2019s and our client\u2019s goals of creating meaningful and long-lasting positive impacts in the communities we serve, while also supporting opportunities for SBEs to grow.<\/p>\n\n\n\n

\"\"
The Christine E. Lynn Rehabilitation Center for The Miami Project to Cure Paralysis at UHealth\/Jackson Memorial, Miami, Florida, U.S.<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

Healthcare construction is a niche industry that\u2019s tough to break into as a small business, especially if that business is minority- or woman-owned. Recognizing this, Jackson Health System (Jackson) of Miami-Dade County, Florida, developed a program aimed at elevating certified Small Business Enterprise\u2013Construction (SBE-C) firms and the skillsets of their employees. By providing supervised management-level […]<\/p>\n","protected":false},"author":685,"featured_media":11600,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[274,157],"tags":[154,4749],"yst_prominent_words":[2578,752],"class_list":["post-11599","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-buildings","category-healthcare","tag-healthcare","tag-mentoring"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/posts\/11599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/users\/685"}],"replies":[{"embeddable":true,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/comments?post=11599"}],"version-history":[{"count":3,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/posts\/11599\/revisions"}],"predecessor-version":[{"id":11646,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/posts\/11599\/revisions\/11646"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/media\/11600"}],"wp:attachment":[{"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/media?parent=11599"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/categories?post=11599"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/tags?post=11599"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.archtam.com\/blog\/wp-json\/wp\/v2\/yst_prominent_words?post=11599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}